Last updated:
March 30, 2026

Privacy Policy.

Privacy Policy.

Last updated:
March 30, 2026

Last updated:
March 30, 2026

1. Overview

1. Overview

At PeaceOut, your trust matters. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

We keep things simple: we only collect what we need to provide reliable property caretaking services.

At PeaceOut, your trust matters. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

We keep things simple: we only collect what we need to provide reliable property caretaking services.

2. Information We Collect

2. Information We Collect

We may collect:

  • Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address


  • Property Information

  • Property location(s)

  • Access instructions (e.g., lockbox, alarm details)

  • Preferences for property checks


  • Payment Information

  • Billing details (processed securely through third-party providers)


  • App / Website Usage (if applicable)

  • Basic usage data (e.g., logins, interactions)

We may collect:

  • Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address


  • Property Information

  • Property location(s)

  • Access instructions (e.g., lockbox, alarm details)

  • Preferences for property checks


  • Payment Information

  • Billing details (processed securely through third-party providers)


  • App / Website Usage (if applicable)

  • Basic usage data (e.g., logins, interactions)

3. How We Use Your Information

3. How We Use Your Information

We use your information to:

  • Provide and manage caretaking services

  • Communicate with you (updates, reports, scheduling)

  • Send service summaries or alerts

  • Process payments

  • Improve our services and app experience

We do not sell your personal information.

We use your information to:

  • Provide and manage caretaking services

  • Communicate with you (updates, reports, scheduling)

  • Send service summaries or alerts

  • Process payments

  • Improve our services and app experience

We do not sell your personal information.

3A. Google Services and Google User Data

3A. Google Services and Google User Data

PeaceOut uses Google services for account authentication and calendar-related functionality. When you choose to connect your Google account to PeaceOut, you authorize access to the Google information necessary to provide these features through Google's OAuth authorization process.

Google Account Authentication

If you choose to sign in or authenticate using Google, PeaceOut may receive basic Google account information, such as your name and email address, as authorized through Google's OAuth authorization process. This information is used to authenticate your account and provide PeaceOut services.

Google Calendar Data We Access

When you connect your Google account and authorize Google Calendar access, PeaceOut uses the Google Calendar Events permission to create calendar events for scheduled property care visits. These events may include information such as the scheduled visit date, time, and relevant appointment details.

PeaceOut does not use this access to manage, share, or delete calendars or to modify existing calendar events. PeaceOut only requests and uses the Google Calendar access necessary to create calendar events for scheduled property care visits.

How We Use Google User Data

Google user data is used only to provide the functionality requested and authorized by the user, including creating Google Calendar events for scheduled PeaceOut property care visits.

We do not use Google user data for:

  • Advertising

  • Personalized advertising

  • Selling user data

  • Unrelated marketing

  • Any purpose unrelated to the authorized PeaceOut functionality


How We Share Google User Data

PeaceOut does not sell Google user data.

Google user data may be processed by trusted service providers when necessary to provide PeaceOut's authorized functionality. We do not share Google user data with third parties for their independent advertising or marketing purposes.

We may disclose information when required by law or when necessary to protect the safety, security, rights, or property of PeaceOut or its users.


How We Protect Google User Data

We take reasonable technical and organizational measures to protect Google user data against unauthorized access, loss, misuse, alteration, or disclosure.

These measures include:

  • Secure systems and software

  • Access controls

  • Restricted access to sensitive information

  • Secure authentication

  • Secure transmission of information

  • Use of reputable third-party service providers


Google User Data Retention and Deletion

We retain Google user data only for as long as reasonably necessary to provide the authorized Google functionality, provide our services, maintain accounts, and meet legal or business requirements.

Users may request deletion of their account and associated Google user data by contacting us using the contact information in this Privacy Policy.

Users may also disconnect their Google account where the feature is available.

When Google user data is no longer required, we take reasonable steps to delete or anonymize it.

PeaceOut's use of information received from Google APIs complies with the applicable Google API Services User Data Policy and Limited Use requirements.

PeaceOut uses Google services for account authentication and calendar-related functionality. When you choose to connect your Google account to PeaceOut, you authorize access to the Google information necessary to provide these features through Google's OAuth authorization process.

Google Account Authentication

If you choose to sign in or authenticate using Google, PeaceOut may receive basic Google account information, such as your name and email address, as authorized through Google's OAuth authorization process. This information is used to authenticate your account and provide PeaceOut services.

Google Calendar Data We Access

When you connect your Google account and authorize Google Calendar access, PeaceOut uses the Google Calendar Events permission to create calendar events for scheduled property care visits. These events may include information such as the scheduled visit date, time, and relevant appointment details.

PeaceOut does not use this access to manage, share, or delete calendars or to modify existing calendar events. PeaceOut only requests and uses the Google Calendar access necessary to create calendar events for scheduled property care visits.

How We Use Google User Data

Google user data is used only to provide the functionality requested and authorized by the user, including creating Google Calendar events for scheduled PeaceOut property care visits.

We do not use Google user data for:

  • Advertising

  • Personalized advertising

  • Selling user data

  • Unrelated marketing

  • Any purpose unrelated to the authorized PeaceOut functionality


How We Share Google User Data

PeaceOut does not sell Google user data.

Google user data may be processed by trusted service providers when necessary to provide PeaceOut's authorized functionality. We do not share Google user data with third parties for their independent advertising or marketing purposes.

We may disclose information when required by law or when necessary to protect the safety, security, rights, or property of PeaceOut or its users.


How We Protect Google User Data

We take reasonable technical and organizational measures to protect Google user data against unauthorized access, loss, misuse, alteration, or disclosure.

These measures include:

  • Secure systems and software

  • Access controls

  • Restricted access to sensitive information

  • Secure authentication

  • Secure transmission of information

  • Use of reputable third-party service providers


Google User Data Retention and Deletion

We retain Google user data only for as long as reasonably necessary to provide the authorized Google functionality, provide our services, maintain accounts, and meet legal or business requirements.

Users may request deletion of their account and associated Google user data by contacting us using the contact information in this Privacy Policy.

Users may also disconnect their Google account where the feature is available.

When Google user data is no longer required, we take reasonable steps to delete or anonymize it.

PeaceOut's use of information received from Google APIs complies with the applicable Google API Services User Data Policy and Limited Use requirements.

3B. SMS & Mobile Communications

3B. SMS & Mobile Communications

If you provide your mobile phone number and explicitly opt in to receive SMS communications during account registration, you consent to receive transactional SMS messages from PeaceOut related to your account and the services you request.


Types of SMS Messages

PeaceOut may send SMS messages including:

  • One-time passcodes (OTP) for account verification and login.

  • Appointment confirmations and reminders.

  • Property visit notifications.

  • Service updates and scheduling changes.

  • Account and security notifications.

These messages are transactional in nature and are intended to help us deliver our services.


How We Obtain Consent

By opting in to receive the SMS communications during account registration and accepting our Terms & Conditions and Privacy Policy, you consent to receive account-related and service-related SMS messages from PeaceOut.


Message Frequency & Charges

  • Message frequency varies depending on your activity and the services you use.

  • Standard message and data rates may apply based on your mobile carrier.


Opting Out

You may opt out of receiving non-essential SMS notifications at any time by replying STOP to a message. You can also opt-out from your Profile page.

Please note that opting out may prevent you from receiving important service updates. Authentication (OTP) messages required for account security may still be sent when necessary.


Mobile Number Privacy

PeaceOut does not sell, rent, or share your mobile phone number or SMS consent information with third parties or affiliates for their independent marketing or promotional purposes.

Your mobile number is only used to deliver the services you have requested and to communicate important account-related information.

If you provide your mobile phone number and explicitly opt in to receive SMS communications during account registration, you consent to receive transactional SMS messages from PeaceOut related to your account and the services you request.


Types of SMS Messages

PeaceOut may send SMS messages including:

  • One-time passcodes (OTP) for account verification and login.

  • Appointment confirmations and reminders.

  • Property visit notifications.

  • Service updates and scheduling changes.

  • Account and security notifications.

These messages are transactional in nature and are intended to help us deliver our services.


How We Obtain Consent

By opting in to receive the SMS communications during account registration and accepting our Terms & Conditions and Privacy Policy, you consent to receive account-related and service-related SMS messages from PeaceOut.


Message Frequency & Charges

  • Message frequency varies depending on your activity and the services you use.

  • Standard message and data rates may apply based on your mobile carrier.


Opting Out

You may opt out of receiving non-essential SMS notifications at any time by replying STOP to a message. You can also opt-out from your Profile page.

Please note that opting out may prevent you from receiving important service updates. Authentication (OTP) messages required for account security may still be sent when necessary.


Mobile Number Privacy

PeaceOut does not sell, rent, or share your mobile phone number or SMS consent information with third parties or affiliates for their independent marketing or promotional purposes.

Your mobile number is only used to deliver the services you have requested and to communicate important account-related information.

If you provide your mobile phone number and explicitly opt in to receive SMS communications during account registration, you consent to receive transactional SMS messages from PeaceOut related to your account and the services you request.


Types of SMS Messages

PeaceOut may send SMS messages including:

  • One-time passcodes (OTP) for account verification and login.

  • Appointment confirmations and reminders.

  • Property visit notifications.

  • Service updates and scheduling changes.

  • Account and security notifications.

These messages are transactional in nature and are intended to help us deliver our services.


How We Obtain Consent

By opting in to receive the SMS communications during account registration and accepting our Terms & Conditions and Privacy Policy, you consent to receive account-related and service-related SMS messages from PeaceOut.


Message Frequency & Charges

  • Message frequency varies depending on your activity and the services you use.

  • Standard message and data rates may apply based on your mobile carrier.


Opting Out

You may opt out of receiving non-essential SMS notifications at any time by replying STOP to a message. You can also opt-out from your Profile page.

Please note that opting out may prevent you from receiving important service updates. Authentication (OTP) messages required for account security may still be sent when necessary.


Mobile Number Privacy

PeaceOut does not sell, rent, or share your mobile phone number or SMS consent information with third parties or affiliates for their independent marketing or promotional purposes.

Your mobile number is only used to deliver the services you have requested and to communicate important account-related information.

4. How We Share Information

4. How We Share Information

We only share your information when necessary:

  • With trusted service providers (e.g., payment processors, software tools)

  • If required by law

  • To protect safety or prevent fraud

Anyone we work with is expected to protect your data.

We only share your information when necessary:

  • With trusted service providers (e.g., payment processors, software tools)

  • If required by law

  • To protect safety or prevent fraud

Anyone we work with is expected to protect your data.

5. How We Protect Your Information

5. How We Protect Your Information

We take reasonable steps to keep your data secure, including:

  • Secure systems and software

  • Limited access to sensitive information

  • Use of reputable third-party tools

We take reasonable steps to keep your data secure, including:

  • Secure systems and software

  • Limited access to sensitive information

  • Use of reputable third-party tools

6. Your Choices

6. Your Choices

You can:

  • Request access to your information

  • Ask us to update or delete your data

  • Opt out of non-essential communications Just contact us (see below).

You can:

  • Request access to your information

  • Ask us to update or delete your data

  • Opt out of non-essential communications Just contact us (see below).

7. Data Retention

7. Data Retention

We keep your information only as long as needed to:

  • Provide services

  • Meet legal or business requirements

We keep your information only as long as needed to:

  • Provide services

  • Meet legal or business requirements

8. Children’s Privacy

8. Children’s Privacy

Our services are not intended for children under 18.

Our services are not intended for children under 18.

9. Changes to This Policy

9. Changes to This Policy

We may update this policy from time to time. If we do, we’ll update the date above.

We may update this policy from time to time. If we do, we’ll update the date above.

10. Contact Us

10. Contact Us

PeaceOut Group LLC

info@peaceoutgroup.com

617.419.0566

PeaceOut Group LLC

info@peaceoutgroup.com

617.419.0566

All you need to know

What is PeaceOut?

We combine reliable, in-person check-ins with a mobile app that provides real-time issue updates and detailed post-visit reports, giving you clear visibility into your home’s condition while you’re away.

What is PeaceOut?

We combine reliable, in-person check-ins with a mobile app that provides real-time issue updates and detailed post-visit reports, giving you clear visibility into your home’s condition while you’re away.

What happens during a PeaceOut visit?

What happens during a PeaceOut visit?

During each visit, the PeaceOut caretaker follows a predefined checklist, inspects your property, reports any issues, and uploads photos and notes instantly to the PeaceOut app.

How do I receive updates after a visit?

How do I receive updates after a visit?

As soon as the visit is complete, you will receive a report in the PeaceOut app with photos, updates, and details on any issues that may require attention or monitoring.

Are PeaceOut caretakers vetted and experienced?

Are PeaceOut caretakers vetted and experienced?

Yes. All PeaceOut caretakers are background-checked, insured and bonded, trained, and vetted to ensure your home is in safe and trusted hands.

Where does PeaceOut operate?

Where does PeaceOut operate?

PeaceOut services are currently available in Boston, MA and the greater Boston area.

What happens when a problem is found?

What happens when a problem is found?

  • Is the owner called immediately for urgent issues? Yes

  • Can PeaceOut shut off a visible leaking fixture? Yes

  • Can PeaceOut contact an emergency plumber? Yes

  • Does the owner approve all vendor work first? Yes

  • Is vendor coordination included or separately billed? Separately billed

  • What happens when the owner cannot be reached? We will connect with your emergency contact.

Can I customize the checklist for my home?

Can I customize the checklist for my home?

Yes—your home’s checklist is customized during your onboarding visit and can be updated anytime in the PeaceOut app.

All you need to know

What is PeaceOut?

We combine reliable, in-person check-ins with a mobile app that provides real-time issue updates and detailed post-visit reports, giving you clear visibility into your home’s condition while you’re away.

What is PeaceOut?

We combine reliable, in-person check-ins with a mobile app that provides real-time issue updates and detailed post-visit reports, giving you clear visibility into your home’s condition while you’re away.

What happens during a PeaceOut visit?

What happens during a PeaceOut visit?

During each visit, the PeaceOut caretaker follows a predefined checklist, inspects your property, reports any issues, and uploads photos and notes instantly to the PeaceOut app.

How do I receive updates after a visit?

How do I receive updates after a visit?

As soon as the visit is complete, you will receive a report in the PeaceOut app with photos, updates, and details on any issues that may require attention or monitoring.

Are PeaceOut caretakers vetted and experienced?

Are PeaceOut caretakers vetted and experienced?

Yes. All PeaceOut caretakers are background-checked, insured and bonded, trained, and vetted to ensure your home is in safe and trusted hands.

Where does PeaceOut operate?

Where does PeaceOut operate?

PeaceOut services are currently available in Boston, MA and the greater Boston area.

What happens when a problem is found?

What happens when a problem is found?

  • Is the owner called immediately for urgent issues? Yes

  • Can PeaceOut shut off a visible leaking fixture? Yes

  • Can PeaceOut contact an emergency plumber? Yes

  • Does the owner approve all vendor work first? Yes

  • Is vendor coordination included or separately billed? Separately billed

  • What happens when the owner cannot be reached? We will connect with your emergency contact.

Can I customize the checklist for my home?

Can I customize the checklist for my home?

Yes—your home’s checklist is customized during your onboarding visit and can be updated anytime in the PeaceOut app.

All you need to know

What is PeaceOut?

We combine reliable, in-person check-ins with a mobile app that provides real-time issue updates and detailed post-visit reports, giving you clear visibility into your home’s condition while you’re away.

What is PeaceOut?

We combine reliable, in-person check-ins with a mobile app that provides real-time issue updates and detailed post-visit reports, giving you clear visibility into your home’s condition while you’re away.

What happens during a PeaceOut visit?

What happens during a PeaceOut visit?

During each visit, the PeaceOut caretaker follows a predefined checklist, inspects your property, reports any issues, and uploads photos and notes instantly to the PeaceOut app.

How do I receive updates after a visit?

How do I receive updates after a visit?

As soon as the visit is complete, you will receive a report in the PeaceOut app with photos, updates, and details on any issues that may require attention or monitoring.

Are PeaceOut caretakers vetted and experienced?

Are PeaceOut caretakers vetted and experienced?

Yes. All PeaceOut caretakers are background-checked, insured and bonded, trained, and vetted to ensure your home is in safe and trusted hands.

Where does PeaceOut operate?

Where does PeaceOut operate?

PeaceOut services are currently available in Boston, MA and the greater Boston area.

What happens when a problem is found?

What happens when a problem is found?

  • Is the owner called immediately for urgent issues? Yes

  • Can PeaceOut shut off a visible leaking fixture? Yes

  • Can PeaceOut contact an emergency plumber? Yes

  • Does the owner approve all vendor work first? Yes

  • Is vendor coordination included or separately billed? Separately billed

  • What happens when the owner cannot be reached? We will connect with your emergency contact.

Can I customize the checklist for my home?

Can I customize the checklist for my home?

Yes—your home’s checklist is customized during your onboarding visit and can be updated anytime in the PeaceOut app.

Ready to Get Started ?

Ready to Get Started ?

Download the PeaceOut App to Sign Up & Manage Your Home From Anywhere

Download the PeaceOut App to Sign Up & Manage Your Home From Anywhere