Last updated:
March 30, 2026

Terms & Conditions

Terms & Conditions

Last updated:
March 30, 2026

Last updated:
March 30, 2026

1. Agreement to Terms

1. Agreement to Terms

By using PeaceOut services, you agree to these Terms & Conditions.

By using PeaceOut services, you agree to these Terms & Conditions.

2. Services Provided

2. Services Provided

PeaceOut provides scheduled property caretaking services, which may include:

  • Visual property checks

  • Interior/exterior inspections

  • Basic issue reporting

  • Coordination of services (if requested)

PeaceOut provides scheduled property caretaking services, which may include:

  • Visual property checks

  • Interior/exterior inspections

  • Basic issue reporting

  • Coordination of services (if requested)

3. Client Responsibilities

3. Client Responsibilities

You agree to:

  • Provide accurate property and contact information

  • Ensure safe and legal access to the property

  • Maintain working utilities (unless otherwise arranged)

  • Inform us of any hazards or special conditions

You agree to:

  • Provide accurate property and contact information

  • Ensure safe and legal access to the property

  • Maintain working utilities (unless otherwise arranged)

  • Inform us of any hazards or special conditions

4. Access to Property

4. Access to Property

You authorize PeaceOut to access your property for agreed services.

You are responsible for:

  • Providing correct access instructions

  • Keeping access methods updated

You authorize PeaceOut to access your property for agreed services.

You are responsible for:

  • Providing correct access instructions

  • Keeping access methods updated

5. SMS & Mobile Messaging Terms

5. SMS & Mobile Messaging Terms

By opting in to receive the SMS communications during account registration while using PeaceOut, the following terms apply to SMS communications.

By opting in to receive the SMS communications during account registration while using PeaceOut, the following terms apply to SMS communications.

Account & Service Notifications

By opting in to receive the SMS communications during account registration and creating an account, you consent to receive SMS messages related to your use of PeaceOut, including:

  • One-time passcodes (OTP) for login and authentication.

  • Appointment reminders.

  • Property visit notifications.

  • Service scheduling updates.

  • Account-related notifications.

These messages are transactional and are sent to support the services you request through the platform.

Account & Service Notifications

By opting in to receive the SMS communications during account registration and creating an account, you consent to receive SMS messages related to your use of PeaceOut, including:

  • One-time passcodes (OTP) for login and authentication.

  • Appointment reminders.

  • Property visit notifications.

  • Service scheduling updates.

  • Account-related notifications.

These messages are transactional and are sent to support the services you request through the platform.

Message Frequency

Message frequency varies depending on your activity, scheduled services, and account settings.

Message Frequency

Message frequency varies depending on your activity, scheduled services, and account settings.

Message & Data Rates

Standard message and data rates may apply according to your mobile carrier's plan.

Message & Data Rates

Standard message and data rates may apply according to your mobile carrier's plan.

STOP & HELP

You may reply STOP to unsubscribe from SMS notifications.

Reply HELP for assistance or contact PeaceOut using the contact information provided below.

Please note that opting out of SMS communications may prevent you from receiving important service updates. Authentication (OTP) messages required for account access may still be sent when necessary.

STOP & HELP

You may reply STOP to unsubscribe from SMS notifications.

Reply HELP for assistance or contact PeaceOut using the contact information provided below.

Please note that opting out of SMS communications may prevent you from receiving important service updates. Authentication (OTP) messages required for account access may still be sent when necessary.

Mobile Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered SMS messages. Message delivery depends on your mobile carrier's network and other factors outside PeaceOut's control.

Mobile Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered SMS messages. Message delivery depends on your mobile carrier's network and other factors outside PeaceOut's control.

Mobile Information Privacy

Your mobile phone number and SMS consent information are handled in accordance with the PeaceOut Privacy Policy.

PeaceOut does not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for their independent marketing or promotional purposes.

Mobile Information Privacy

Your mobile phone number and SMS consent information are handled in accordance with the PeaceOut Privacy Policy.

PeaceOut does not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for their independent marketing or promotional purposes.

6. Limitations of Service

6. Limitations of Service

PeaceOut:

  • Performs visual, non-invasive inspections

  • Does not guarantee prevention of damage, theft, or unforeseen issues

  • Is not responsible for hidden or pre-existing conditions

PeaceOut:

  • Performs visual, non-invasive inspections

  • Does not guarantee prevention of damage, theft, or unforeseen issues

  • Is not responsible for hidden or pre-existing conditions

7. Reporting

7. Reporting

We provide clear, timely updates based on what we observe during each visit.

Our reports are intended to give you an accurate snapshot of your property at the time of service. While we aim to be thorough and reliable, our observations are based on visible conditions only.

We provide clear, timely updates based on what we observe during each visit.

Our reports are intended to give you an accurate snapshot of your property at the time of service. While we aim to be thorough and reliable, our observations are based on visible conditions only.

8. Payments

8. Payments

  • Services are billed as agreed (subscription or per visit)

  • Payments must be made on time

  • Late payments may result in paused services

  • Services are billed as agreed (subscription or per visit)

  • Payments must be made on time

  • Late payments may result in paused services

9. Cancellations

9. Cancellations

You may cancel or modify services with reasonable notice.

Refunds (if any) will follow your service agreement.

You may cancel or modify services with reasonable notice.

Refunds (if any) will follow your service agreement.

10. Liability

10. Liability

PeaceOut provides periodic, observational property checks—not continuous monitoring, security, or emergency services.

While we aim to identify visible issues, we cannot guarantee that all problems will be detected or prevented.

You agree that PeaceOut is only responsible for direct damages that result from our failure to carry out agreed services with reasonable care.

We are not responsible for:

  • Indirect or consequential damages

  • Issues outside our control

  • Actions of third parties

PeaceOut provides periodic, observational property checks—not continuous monitoring, security, or emergency services.

While we aim to identify visible issues, we cannot guarantee that all problems will be detected or prevented.

You agree that PeaceOut is only responsible for direct damages that result from our failure to carry out agreed services with reasonable care.

We are not responsible for:

  • Indirect or consequential damages

  • Issues outside our control

  • Actions of third parties

11. Indemnification

11. Indemnification

You agree to hold PeaceOut harmless from claims arising from:

  • Unsafe property conditions

  • Inaccurate information provided by you

  • Third-party actions

You agree to hold PeaceOut harmless from claims arising from:

  • Unsafe property conditions

  • Inaccurate information provided by you

  • Third-party actions

12. Termination

12. Termination

We may suspend or terminate services if:

  • Terms are violated

  • Safety concerns arise

  • Payment issues occur

We may suspend or terminate services if:

  • Terms are violated

  • Safety concerns arise

  • Payment issues occur

13. Governing Law

13. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts.

These Terms are governed by the laws of the Commonwealth of Massachusetts.

14. Changes to Terms

14. Changes to Terms

We may update these Terms. Continued use of our services means you accept the updated version.

We may update these Terms. Continued use of our services means you accept the updated version.

14. Contact Us

14. Contact Us

PeaceOut Group LLC

info@peaceoutgroup.com

617.419.0566

PeaceOut Group LLC

info@peaceoutgroup.com

617.419.0566

All you need to know

What is PeaceOut ?

PeaceOut is a modern home caretaking service designed for homeowners who value trust, transparency, and simplicity. We combine reliable, in-person check-ins with a mobile app to provide real-time updates on any issues and detailed, post-visit reports visibility into your home’s condition while you’re away.

What is PeaceOut ?

PeaceOut is a modern home caretaking service designed for homeowners who value trust, transparency, and simplicity. We combine reliable, in-person check-ins with a mobile app to provide real-time updates on any issues and detailed, post-visit reports visibility into your home’s condition while you’re away.

What happens during a PeaceOut visit?

What happens during a PeaceOut visit?

During each visit, the PeaceOut caretaker follows a predefined checklist, inspects your property, reports any issues, and uploads photos and notes instantly to the PeaceOut app.

How do I receive updates after a visit?

How do I receive updates after a visit?

As soon as the visit is complete, you will receive a report in the PeaceOut app with photos, updates, and details on any issues that may require attention or monitoring.

Are PeaceOut caretakers vetted and experienced?

Are PeaceOut caretakers vetted and experienced?

Yes. All PeaceOut caretakers are background-checked, trained, and vetted to ensure your home is in safe and trusted hands.

Can I customize the checklist for my home?

Can I customize the checklist for my home?

Yes—your home’s checklist is customized during your onboarding visit and can be updated anytime in the PeaceOut app.

All you need to know

What is PeaceOut ?

PeaceOut is a modern home caretaking service designed for homeowners who value trust, transparency, and simplicity. We combine reliable, in-person check-ins with a mobile app to provide real-time updates on any issues and detailed, post-visit reports visibility into your home’s condition while you’re away.

What is PeaceOut ?

PeaceOut is a modern home caretaking service designed for homeowners who value trust, transparency, and simplicity. We combine reliable, in-person check-ins with a mobile app to provide real-time updates on any issues and detailed, post-visit reports visibility into your home’s condition while you’re away.

What happens during a PeaceOut visit?

What happens during a PeaceOut visit?

During each visit, the PeaceOut caretaker follows a predefined checklist, inspects your property, reports any issues, and uploads photos and notes instantly to the PeaceOut app.

How do I receive updates after a visit?

How do I receive updates after a visit?

As soon as the visit is complete, you will receive a report in the PeaceOut app with photos, updates, and details on any issues that may require attention or monitoring.

Are PeaceOut caretakers vetted and experienced?

Are PeaceOut caretakers vetted and experienced?

Yes. All PeaceOut caretakers are background-checked, trained, and vetted to ensure your home is in safe and trusted hands.

Can I customize the checklist for my home?

Can I customize the checklist for my home?

Yes—your home’s checklist is customized during your onboarding visit and can be updated anytime in the PeaceOut app.

All you need to know

What is PeaceOut ?

PeaceOut is a modern home caretaking service designed for homeowners who value trust, transparency, and simplicity. We combine reliable, in-person check-ins with a mobile app to provide real-time updates on any issues and detailed, post-visit reports visibility into your home’s condition while you’re away.

What is PeaceOut ?

PeaceOut is a modern home caretaking service designed for homeowners who value trust, transparency, and simplicity. We combine reliable, in-person check-ins with a mobile app to provide real-time updates on any issues and detailed, post-visit reports visibility into your home’s condition while you’re away.

What happens during a PeaceOut visit?

What happens during a PeaceOut visit?

During each visit, the PeaceOut caretaker follows a predefined checklist, inspects your property, reports any issues, and uploads photos and notes instantly to the PeaceOut app.

How do I receive updates after a visit?

How do I receive updates after a visit?

As soon as the visit is complete, you will receive a report in the PeaceOut app with photos, updates, and details on any issues that may require attention or monitoring.

Are PeaceOut caretakers vetted and experienced?

Are PeaceOut caretakers vetted and experienced?

Yes. All PeaceOut caretakers are background-checked, trained, and vetted to ensure your home is in safe and trusted hands.

Can I customize the checklist for my home?

Can I customize the checklist for my home?

Yes—your home’s checklist is customized during your onboarding visit and can be updated anytime in the PeaceOut app.

Ready to Get Started ?

Ready to Get Started ?

Download the PeaceOut App to Sign Up & Manage Your Home From Anywhere

Download the PeaceOut App to Sign Up & Manage Your Home From Anywhere